1. Collection, processing and use of data
1.1 Helbako GmbH collects, processes and uses your personal data in compliance with the data protection provisions of the Federal Republic of Germany, as well as the GDPR. We collect personal information that you provide us when using our services. We use the data transmitted by you exclusively for the execution of the contract and / or for the processing of your inquiries. For use in the form of statistical investigations, the data is anonymized.
1.2 When you visit generally accessible areas of our Internet services, log files are temporarily collected and stored, such as your IP address. However, these data will be anonymized. In addition to the IP address, the following data is collected:
• IP address
• content of the request (concrete page)
• Access Status / HTTP status code
• Each transferred amount of data
• Website from which the request comes
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Name of the browser
• Operating system and its interface
• Language and version of the browser software.
We require this data in order to optimize our website for your browser, if necessary also to enable the access and use of our services. We confirm that these are exclusively access data that do not allow any conclusion to your person. This log data is used exclusively for statistical purposes and for error tracking and then deleted.
1.3 Earmarking of the data: If you contact us by e-mail or via the contact form, this information will be stored for the processing of your inquiry as well as for possible follow-up questions. In addition, we use your data to respond to your inquiries, requests, questions and criticism.
2. Disclosure of data
2.1 Basically, your data will only be collected and used for a specific purpose. Your personal data will only be disclosed without your prior consent in the following cases:
3. Storage and deletion of your data
3.1 If your data are no longer required for the aforementioned purposes, they will be deleted (§ 75 BDSG - Correction and deletion of personal data and limitation of processing, paragraph 2). The deletion of your user account is possible at any time at your request and can be done either by a message to the contact option described or via a designated function in the user account. After deleting your user account, your data will be blocked for further use and deleted after expiration of the statutory retention periods, unless you have expressly consented to a further use of your data or any further use of data is legally permissible. Data that is not subject to any other legal storage period will be deleted no later than 6 months after storage.
4.1 In order to provide you with an optimal service and to enable the use of certain functions, we use temporary and permanent cookies as part of your visit to our websites and, if available, the mobile applications. These are small text files that are stored on your device.
5. Social Media
5.1 In the case of the digital offers, so-called social plugins of different social networks such as Facebook may be used. With these features, you can share individual content with your friends in the respective social networks or recommend this content. When using these social plugins such as the Facebook Like button, personal data can be collected from the respective social network as described below. When you access a digital offer in which a social plugin is integrated, the social network immediately establishes a direct connection with your browser. Through that, the social network receives the information that you have visited this website with your IP address / device ID. This happens regardless of whether you are logged in or registered on the social network. If you are logged in to the respective social network at the same time, the social network automatically assigns your page request to your profile. If you do not want the social network to associate your visit to our website with your respective user account, log out of the respective network when using our digital service.
5.3 Google Analytics: Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses so-called temporary cookies to facilitate navigation. Cookies are text files that are sent when visiting the respective website and stored on the hard disk of the user and sent back to the server the next time they visit. Furthermore, cookies can be used for user-specific advertising. These session cookies usually contain no personal data and expire after the session has expired. Techniques that make it possible to understand users' access behavior are not used. The generated information about the use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software. We would like to point out that in this case you may not be able to use all functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the link below (https://tools.google.com/dlpage/gaoptout?hl=en)to download and install the available browser plugin.
5.5 Conversion Tracking with Facebook: With your consent, our website uses the "Visitor Action Pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With its help, we can track users' actions for statistical and market research purposes. The generated data is transmitted to Facebook and processed there. For example, the data will be linked to your Facebook account and used for promotional purposes by Facebook Inc. Further details, in particular for the data processing by Facebook Inc. as well as their intended use can be found under the following link (https://www.facebook.com/about/privacy/). If you want to disable the conversion tracking cookie, you can set your browser to block those cookies.
5.7 Geotargeting: To provide you with a local service, we use geotargeting tools. For this we use your IP address, which is pseudonymized before being sent to the geotargeting provider. Your consent is required before using for the first time. You may opt out of identifying your IP address for geotargeting purposes at any time by adjusting your browser's settings for the future.
6. Technical security, encryption of data
6.1 In order to protect your data against manipulation, loss, destruction or against access by unauthorized persons, we take continuous technical and organizational security measures. The following is ensured by technical and organizational measures:
6.2 Information is generally transmitted unencrypted on the Internet. Forms in which personal data are transmitted must be transmitted in encrypted form in accordance with Section 13 (7) TMG. This is done via SSL (to recognize at the page call, https instead of http).
7. Revocation of Consent, Information, Correction, Blocking and Deletion
7.1 According to Art.17 - EU- GDPR - you have the right to delete your data if:
7.2 By registering and / or using our services, you agree to collect the information we have provided and to improve our offerings, our service functions, contact and message sending, usage evaluation, advertising, customer care and on-demand Use the design of our services. We would like to point out that you can revoke your consent at any time with effect for the future by an e-mail to Datenschutzbeauftragter(a)helbako.de or in writing to the address of Helbako GmbH. The revocation is free of charge (with the exception of the transmission costs incurred to you). If you do not give your consent or revoke it with effect for the future, we ask for your understanding, that perhaps a personalized use of our services is not possible.
9. Contact for questions about data protection
If you have further questions about our data protection practice as well as information, correction, blocking or possibly deletion of data as well as the revocation of granted consent or objection to a particular use of data, please contact Helbako GmbH under Datenschutzbeauftragter(a)helbako.de or to the imprint indicated address.
Data Protection Officer
Telephone: +49 02056/912 - 0